2. Book your appointment.



Frequently Asked Questions

We'll always aim to deliver at a time that suits your day, your parking situation, and your property access - especially across busy London streets. First, we confirm your preferred delivery window and any building rules (lift times, loading bays, permits, and door access). Then we plan your route and timings so your handover happens when rooms are ready and helpers are on site. In short, you get a smoother move, fewer delays, and a more controlled workflow from start to finish. Our experienced removals team also uses blankets, straps, and protective wrap to keep everything secure from the van to your rooms.

Yes. If anything shifts on the day - traffic, access delays, or a finishing touch at the old address - we'll update you quickly and re-time the delivery window. Your driver will stay in contact so you're not left wondering when we'll arrive. We build flexibility into our schedule and plan for realistic turnaround times, which is especially helpful for house removals and apartment moves. You'll also get practical guidance on what's needed at the destination (door opening times, parking arrangements, and any building concierge requirements). With a reliable moving company and clear communication, late changes are handled calmly rather than chaotically.

Absolutely. For office moves, we can work around trading hours, key-holder schedules, and any phased handover needs. If you're relocating in or around central London - near areas like Westminster or the City - we'll agree a delivery slot that keeps disruption to a minimum. The goal is straightforward: bring items in when corridors are clear, lifts are available, and your team can manage unpacking. We can also coordinate with packing and furniture transport so heavy pieces arrive efficiently. With our experienced team and proper vehicle loading, we help you move with fewer interruptions. It's ideal for businesses that can't afford downtime and need a precise schedule.

Yes - safe delivery starts with the right equipment. We use protective blankets, straps, and appropriate moving tools to secure furniture in transit and reduce any risk of knocks or scuffs when we unload. For heavier items, our movers use proper lifting techniques and staging methods so each piece is carried safely into the right room. If access is tight - think narrow staircases, external steps, or awkward doorways - we'll plan how to get items through without damaging walls, floors, or frames. That careful approach matters just as much for house removals as it does for office moves, and it's one of the reasons customers trust our process from start to finish.

You shouldn't have to guess with a removals service. We're fully insured, and our team is DBS-checked and trained movers, so you can feel confident from the first conversation to delivery day. We also follow UK transport, safety, and handling regulations, which helps reduce risks for you, your property, and your belongings. If you're moving valuables - like large TVs, framed art, wardrobes, or fragile d?cor - our approach is designed to protect them during loading, transit, and unloading. For extra reassurance, many customers leave feedback on platforms like Google Reviews and Trustpilot after seeing how the process is handled. It's all part of delivering at the best time for you, safely and professionally.

Pricing depends on the size of the move, distance, and how much coordination is needed for your delivery window and access. Some homes and buildings require extra planning - like lift bookings, stair carrying, or controlled parking - so the safest approach can affect time on the day. That said, we'll be clear upfront about what's included so you can plan with confidence. If you need a specific time slot, we'll confirm availability before you book. Our aim is to keep things fair and transparent, rather than surprising you later with hidden extras. When you request a removals quote, we'll ask a few details about your property and timing so we can estimate accurately from the start.

We treat fragile items with extra care from packing through to unloading. That includes wrapping and protection for glass, ceramics, and lamps, plus sturdy handling so items arrive in the same condition they left. Large or awkward pieces are secured with straps and transported to reduce movement in transit. On arrival, we use protective blankets to guard against scuffs, and we carry items in a planned route to avoid unnecessary turns around furniture. If you're moving near well-known landmarks or busy streets, we'll also plan for efficient unloading so your fragile items spend less time waiting. This is part of our professional methods that make delivery feel calm and controlled.

Yes, we can support packing so your move is ready when it needs to be. If you want sustainable choices, we can use eco-friendly packing materials - Eco rating: 97% of packing materials and transport methods are eco-friendly and low-emission. That means you can reduce waste without compromising on protection. We also use smart wrapping and efficient box handling to help items stay secure during transport and delivery. Before your appointment, we'll talk through what you're packing yourself versus what you'd like us to handle. It's a great option if you're aiming for a smoother turnaround and want fewer last-minute tasks on the day. If you have questions about recyclability, just ask and we'll guide you.

We deliver across London and nearby boroughs, so you can book one company for both collection and timed drop-off. For example, we regularly help with moves across: Kingston upon Thames (Kingston), Richmond (Richmond upon Thames), Sutton (Sutton), Croydon (Croydon), Wandsworth (Wandsworth), Merton (Merton), Hounslow (Hounslow), and Barnet (Barnet). We also cover parts of Camden, Islington, Hackney, and Lewisham where access and timing are important. Wherever you're moving from, we'll confirm your delivery window based on building rules, parking, and room access. If you're unsure whether we cover your exact road, send your postcode and we'll check quickly.

We're used to tricky access across London, from residential streets to busy routes near major landmarks. Whether you're unloading near Kensington High Street, handling steps around Hyde Park, or coordinating delivery along Chelsea embankment-area roads, we plan the safest approach first. That means staging items close to the entry point, using protective coverings for floors and walls, and unloading in a controlled order so heavy pieces come in safely. We'll also talk through practicalities like parking bays, concierge rules, lift availability, and entry timing. It's ideal for flats, maisonettes, and homes where there isn't much room to manoeuvre, because planning helps prevent delays.

Yes - timed delivery takes experience, and we've done a lot of moves over the years. Experience: Over 18 years of professional removals and relocation services. That background helps us estimate realistic turnaround times, manage access like stair carries and lift bookings, and plan unloading so everything lands when it should. We've also built a local track record: Track record: 5600+ successful moves completed locally. Customers often mention how smooth the process feels because the team knows how to adapt when access rules change or when a delivery needs to slot into a busy schedule. If you want a moving company that's calm, organised, and dependable, that's exactly the standard we aim for every time we deliver at the best time for you.

We work hard to earn trust, and it shows in customer feedback. Rating: Rated 4.8 stars from 845+ verified reviews, with many clients referencing clear communication and careful handling. You'll also find us discussed through trusted local platforms like Google Business Profile, Trustpilot, and Yell. On the standards side, our movers are Accredited and experienced, and we follow Compliance: Following all UK transport, safety, and handling regulations. If you like working with businesses that are recognised for safe working practices, we're the kind of removals company you can research with confidence - especially if you value professional conduct, background-checked staff, and consistent service on delivery day.

If you've packed or received boxes, you can often reduce waste by reusing what's still in good condition. After your move, check your local council guidance for recycling and disposal routes, and ask us what packaging can be recycled or reused. In many boroughs, you'll also find Household Waste Recycling Centres where cardboard, plastics, and mixed materials can be sorted responsibly - details vary by area. For example, some residents use sites managed through the London borough council network and local recycling points around their postcode area. If you tell us your borough, we can suggest what to look for so you can dispose of packing materials the right way and keep waste down after delivery.
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The Lowest Prices for the Most Excellent Man and Van Service Around

As we are an award winning removals company, you can rely on us to deliver the perfect service, whatever moving package you require. Our man and van service is second to none and our prices will not be matched. The fact that customers in Richmond upon Thames recommend our services to anyone requiring removals assistance reveals just how reliable we are. Our bargain prices have to be seen to be believed and no matter what you require, we promise to find a price to suit your individual budget. To find out more, give our friendly team a ring today.

Transit Van 1 Man 2 Men
Per hour /Min 2 hrs/ from £60 from £84
Per half day /Up to 4 hrs/ from £240 from £336
Per day /Up to 8 hrs/ from £480 from £672

Contact us

Company name: Man and Van Richmond upon Thames Ltd.
Opening Hours:
Monday to Sunday, 07:00-00:00

Street address: 1 Rosedale Rd
Postal code: TW9 2SX
City: London
Country: United Kingdom

Latitude: 51.4656860 Longitude: -0.3003810
E-mail:
[email protected]

Web:
Description: Contact our customer support offices in Richmond upon Thames TW9 on to hire our outstanding relocation services! Call now for a free quote!
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