Man and Van Richmond upon Thames Health and Safety Policy

Man and Van Richmond upon Thames is committed to providing a safe and healthy working environment for our employees, contractors, customers and members of the public who may be affected by our removal and transport activities. This Health and Safety policy outlines our approach to managing risk, preventing injury, and ensuring that all work is carried out safely and responsibly.

Policy Statement and Objectives

Our objective is to conduct all removal, loading, unloading and driving operations in a way that minimises the risk of accidents, injuries, property damage and ill health. We comply with relevant health and safety laws and industry best practice and continually work to improve our performance in this area.

Management accepts overall responsibility for health and safety and ensures adequate resources are provided for training, equipment, supervision and monitoring. Every worker has a duty to take reasonable care for their own safety and that of others who may be affected by their actions or omissions.

Responsibilities

Management is responsible for establishing safe systems of work, assessing risks, providing appropriate equipment and ensuring that employees are competent to carry out their tasks. Managers and supervisors will:

Carry out risk assessments for removal and transport tasks
Implement control measures to reduce identified risks
Provide information, instruction, training and supervision
Ensure vehicles and equipment are maintained in a safe condition
Investigate accidents and near misses and implement corrective actions

Employees and contractors must:

Follow all safety instructions, procedures and training
Use vehicles, tools and protective equipment correctly
Report hazards, near misses, accidents and unsafe conditions without delay
Refrain from working under the influence of alcohol, drugs or fatigue
Cooperate with management in implementing this policy

Risk Assessment and Planning

Before starting any removal job, an assessment of the work is carried out to identify potential hazards related to the property, access routes, parking, lifting requirements and any special items. This may be done in advance or on arrival at the site, depending on the size and nature of the move.

Typical factors considered include:

Staircases, narrow corridors and uneven surfaces
Parking restrictions and distance between vehicle and property
Weight, size and fragility of items to be moved
Weather conditions and lighting levels
Presence of vulnerable persons, children or pets on site

Control measures are then put in place, such as using additional staff, employing lifting aids, adjusting vehicle positioning or altering the planned route to reduce risk.

Manual Handling and Lifting

Manual handling is a key part of our removal work and is managed carefully to reduce the risk of strains and injuries. All staff involved in lifting and carrying receive appropriate training in safe techniques, including assessing the load, team lifts and the use of mechanical aids where available.

We apply the following principles:

Avoid unnecessary lifting wherever possible by using trolleys and similar aids
Assess the weight and shape of items before attempting to move them
Use team lifting for heavy or awkward loads
Take regular breaks during intensive handling tasks
Refuse to move items that present an unacceptable risk without additional controls

Vehicle Safety and Driving Standards

Our vehicles are maintained in a roadworthy condition, with regular checks carried out on brakes, tyres, lights and securing points. Loads are packed and secured to prevent movement during transit, reducing the risk of accidents and damage.

Drivers employed by Man and Van Richmond upon Thames must:

Hold a valid driving licence appropriate to the vehicle
Observe speed limits and traffic laws at all times
Plan routes to minimise risk and avoid unsafe manoeuvres
Carry out pre-use checks on vehicles before departure
Refrain from using mobile devices while driving, other than approved hands-free systems

Use of Equipment and Protective Gear

Where necessary, staff are provided with appropriate equipment such as trolleys, straps, blankets, corner protection, gloves and high-visibility clothing. Equipment must be inspected before use, used according to training, and removed from service if defective.

Personal protective equipment is selected based on the task and risk assessment. Employees are required to wear and care for any protective gear issued to them and to report damage or loss without delay.

Customer and Public Safety

We plan and carry out work to protect customers, neighbours and members of the public. This includes managing access routes, keeping pathways clear, and minimising noise and disruption. Where necessary, temporary barriers or warning signs may be used to highlight moving loads or vehicle movements.

Customers are advised not to assist with heavy lifting unless specifically agreed and only when it is safe to do so. Children and pets should be kept away from moving items and loading areas while work is in progress.

Incident Reporting and Emergency Procedures

All accidents, injuries, near misses and damage to property or vehicles must be reported to management as soon as reasonably practicable. Incidents are recorded, investigated and reviewed to identify root causes and to prevent recurrence.

In the event of an emergency, such as fire, serious injury or road traffic collision, staff are trained to respond promptly, prioritise safety, alert the emergency services when required and follow agreed procedures.

Training, Communication and Review

Health and safety training is provided on induction and refreshed as needed, particularly when new equipment, vehicles or work methods are introduced. Information about hazards, procedures and updates to this policy is communicated to all relevant staff.

This Health and Safety policy is reviewed regularly and updated when there are significant changes to our operations, legal requirements or industry guidance. Suggestions from employees and customers regarding safety improvements are welcomed and considered as part of our continuous improvement process.

By following this policy, Man and Van Richmond upon Thames aims to maintain a safe, professional and reliable removal service for all customers in our service area.



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Contact us

Company name: Man and Van Richmond upon Thames Ltd.
Opening Hours:
Monday to Sunday, 07:00-00:00

Street address: 1 Rosedale Rd
Postal code: TW9 2SX
City: London
Country: United Kingdom

Latitude: 51.4656860 Longitude: -0.3003810
E-mail:
[email protected]

Web:
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